Saturday, October 29, 2011


On first day post diwali holidays, come across below problem with my development server.

Getting below error message when executed startsap ALL
/usr/sap/DEV/SYS/exe/run/startdb: Terminating with error code 12

When check startdb.log.
Its showing database started successfully but is there is a issue with R3trans which failed to connect with database.

IPLDEVQLS:devadm 23> tail -f startdb.log
Disconnected from Oracle Database 11g Enterprise Edition Release - 64bit Production
With the Partitioning, OLAP, Data Mining and Real Application Testing options

------------------------------ Sat Oct 29 10:22:46 IST 2011
Connect to the database to verify, that the database is now open

R3trans check finished with return code: 12
*** ERROR: Startup of database failed
Notify Database Administrator.
/usr/sap/DEV/SYS/exe/run/startdb: Terminating with error code 12

Why R3trans -d failed hence check trans.log,
Now got the reason.

4 ETW000 [dev trc ,00000] Starting user session: OCISessionBegin(con_hdl=0, usr=SAPSR3/, svchp=0x60000000010d1968, srvhp=0x60000000010d51b8, usrhp
4 ETW000 272 0.150937
4 ETW000 [dev trc ,00000] OCISessionBegin(OCI_DEFAULT) failed with -1=OCI_ERROR 2936 0.153873
4 ETW000 [dev trc ,00000] OCISessionBegin(OCI_DEFAULT) failed with SQL error 28001: 179 0.154052
4 ETW000 [dev trc ,00000] ORA-28001: the password has expired
4 ETW000 35 0.154087
4 ETW000 [dev trc ,00000] server_detach(con_hdl=0,stale=1,svrhp=0x60000000010d51b8) 21 0.154108
4 ETW000 [dev trc ,00000] Detaching from DB Server (con_hdl=0,svchp=0x60000000010d1968,srvhp=0x60000000010d51b8)
4 ETW000 33 0.154141
4 ETW000 [dev trc ,00000] Deallocating server context handle 0x60000000010d51b8 from con_hdl=0
4 ETW000 1118 0.155259
4 ETW000 [dbsloci. ,00000] *** ERROR => CONNECT failed with sql error '28001' 36 0.155295
4 ETW000 [dev trc ,00000] set_ocica() -> SQL error code 28001 20 0.155315
4 ETW000 [dev trc ,00000] -->oci_get_errmsg (con_hdl=0, rc=28001) 21 0.155336
4 ETW000 [dev trc ,00000] OCIErrorGet -> SQL error code: 28001 112 0.155448
4 ETW000 [dev trc ,00000] ORA-28001: the password has expired

4 ETW000 37 0.155485
4 ETW000 [dblink ,00433] ***LOG BY2=>sql error 28001 performing CON [dblink#8 @ 433] 186 0.155671
4 ETW000 [dblink ,00433] ***LOG BY0=>ORA-28001: the password has expired [dblink#8 @ 433] 22 0.155693
2EETW169 no connect possible: "DBMS = ORACLE --- dbs_ora_tnsname = 'DEV'"

So root cause is password of SAPSR3 user is expired.

To resolve connect with sys user and set the password same as old.
SQL> conn sys as sysdba
Enter password:

SQL> conn SAPSR3
Enter password:
ORA-28001: the password has expired

Changing password for SAPSR3
New password:
Retype new password:
Password changed
SQL> exit

R3trans -d and its get success.
IPLDEVQLS:devadm 28> R3trans -d
This is R3trans version 6.14 (release 700 - 19.01.11 - 11:44:00).
unicode enabled version
R3trans finished (0000).

So can start SAP Instance.
IPLDEVQLS:devadm 29> startsap ALL

Checking DEV Database
ABAP Database is running

Starting SAP-Collector Daemon
11:14:03 29.10.2011 LOG: Effective User Id is root
* This is Saposcol Version COLL 20.95 700 - V2.7.1 2008-08-11 HP-UX IA64
* Usage: saposcol -l: Start OS Collector
* saposcol -k: Stop OS Collector
* saposcol -d: OS Collector Dialog Mode
* saposcol -s: OS Collector Status
* The OS Collector (PID 9370) is already running .....
saposcol already running

Starting SAP Instance DVEBMGS00
Startup-Log is written to /home/devadm/startsap_DVEBMGS00.log
Instance Service on host IPLDEVQL started
Instance on host IPLDEVQL started

IPLDEVQLS:devadm 30>

Conclusion :
As of Oracle Database 11g Release 2 (11.2), the default limit for PASSWORD_LIFE_TIME for the DEFAULT profile is 180 days. Prior to Oracle Database 11g Release 2 (11.2), the default was UNLIMITED.

Permanent solution refer SAP Note 1519872 - SAP Database User Profile SAPUPROF


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